RWR Services - Returns Policy

Your Right to Cancel
We want you to be delighted with your order. If you wish to cancel your order you may do so at any time from the day you placed the order, up to 7 working days starting the day after you received the goods without reason. A refund of all monies including postage and packing charges, will be made within 30 days of cancellation. Where the goods are not faulty or wrongly delivered by us the goods must be returned at your cost. If you are not able to return the goods we can arrange to collect the goods and deduct the direct cost from the refund.
Please ensure the product has not been used, and is returned undamaged in the original packaging with any accessories.

Damaged Goods
On receipt of your goods from RWR Services, please inspect and inform us immediately of any damages or missing items within 7 working days. This does not affect your statutory rights as a consumer.

Faulty Goods
If your goods develop a fault within 28 days of receipt please contact us to arrange return and inspection. Generally we will exchange or refund the item provided it is 'as delivered' and has no faults caused by accident, misuse or neglect. You must notify us of any damages or missing items within 7  working days. This does not affect your statutory rights as a consumer.

Refunds are made as soon as possible and in any event within 30 days of your order. RWR Services will not be obliged to offer any additional compensation for disappointment suffered.